Refund policy
At PeelFruit, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The product should be returned in its original packaging whenever possible
- Proof of purchase or order confirmation may be required
Free Returns
We proudly offer free returns for eligible orders within the 30-day return period.
To begin a return request, please contact our support team at support@peelfruit.store with your order number and reason for return.
Refund Process
Once your returned item has been received and inspected, we will notify you regarding the approval status of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days depending on your financial institution.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Gift cards
- Final sale or clearance items
- Products damaged through misuse or improper handling
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Our team will work quickly to resolve the issue.
Contact Information
PeelFruit™
70 Rue du Court-Métrage
Québec, QC G2B 1L9
Canada
Phone: (800) 728-3277
Email: support@peelfruit.store